STORE POLICY
Customer Care
At loomee, we are committed to creating high-quality, innovative products that enhance everyday experiences. Our team is passionate about reading and dedicated to providing solutions that cater to the needs of book lovers around the world. We pride ourselves on exceptional customer service and strive to exceed our customers' expectations with every product we offer.
Your satisfaction is our priority. We offer a comprehensive customer care policy to ensure you can buy with confidence:
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Easy Returns: If for any reason you are not satisfied with your purchase, you can return it within 30 days for a full refund or exchange.
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Warranty: All Loomee Smart Book Lights come with a one-year warranty against manufacturing defects.
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Support: Our customer support team is available to assist you with any queries or issues. You can reach us via email at hello@loomee.com
Privacy & Safety
At Loomee, we prioritize your privacy and safety above all else. Our Loomee Smart Book Light has undergone rigorous testing and has received all necessary certifications to ensure it meets the highest safety standards. You can view these certifications on our certification page.
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Privacy
We understand the importance of privacy in today’s digital age. The Loomee Smart Book Light can be used completely offline, ensuring that your personal data remains private and secure. Our accompanying app does not store any data online or connect to the internet, giving you peace of mind that your information is never shared or compromised.
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Safety
Your safety is our top concern. The Loomee Smart Book Light has been meticulously tested to meet all required safety standards. You can trust that our product is safe for everyday use, providing you with a reliable and secure lighting solution. For more details on our safety certifications, please visit our certification page.
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By choosing Loomee, you are choosing a product that values your privacy and safety as much as you do.
Wholesale Inquiries
Thank you for your interest in carrying the Loomee Smart Book Light in your store. We are excited to partner with retailers who share our passion for quality and innovation.
For wholesale inquiries, please contact us at hello@loomee.com. To help us process your request efficiently, please include the following information in your email:
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Business name and address
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Contact person’s name and position
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Phone number and email address
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A brief description of your business and target market
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Estimated order quantities and frequency
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Any additional questions or requirements
We offer competitive pricing and flexible order quantities to meet the needs of various businesses. Our team is committed to providing excellent customer service and will work with you to ensure a smooth and successful partnership.
We look forward to working with you to bring the Loomee Smart Book Light to more customers.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments